
James Avery Digital Transformation
Migrated a legacy homegrown system to SFCC, while redesigning key e-commerce experiences like product detail pages and personalization tool.

10 years experience igniting digital growth through data-led design.. Experience driving CRO & GTM initiatives, building research programs, designing end-to-end products, architecting eCommerce journeys, and guiding teams.
View My WorkMigrated a legacy homegrown system to SFCC, while redesigning key e-commerce experiences like product detail pages and personalization tool.
Integrated diverse party services and products into a cohesive, user-friendly digital marketplace for Party City.
Led strategy integrating content, creative direction, and web optimization across omni-channel GTM initiatives, driving significant engagement and revenue growth.
Overhauled Party City's creative operations, unifying a fragmented omni-channel brand experience and empowering design teams.
"Melissa-Ann is a true UX/UI expert. Not only can one see immediate improvement from her work, they can also learn a lot from her willingness to share her knowledge and expertise..."
"Working alongside Melissa-Ann at PartyCity has been an absolute pleasure... She combines her creativity with deep user empathy to create solutions that are not only visually stunning but also perform."
"Melissa-Ann is incredibly communicative about her own expertise, breaking down complex design principles and strategies in a way that is easy to understand. Her willingness to share her knowledge taught me so much during our time working together and left a lasting impact on my own approach to problem-solving."
"Melissa-Ann is an outstanding leader, bringing a perfect balance of strategic vision and hands-on design expertise to every project. She consistently pushed for creativity, precision, and alignment with our company goals, ensuring every initiative not only met but exceeded expectations."
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